At Mall99, your satisfaction is our priority. If you're not happy with your purchase, we’re here to make it right.

• Eligibility: Refunds are available for items returned within 7 days of delivery.
• Conditions: Products must be unused, in original packaging, and accompanied by proof of purchase.
• Process: Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to the original payment method.
• Non-refundable items: Certain items like perishable goods, personalized products, or final sale items are not eligible for refunds.

Need help? Reach out to our support team at support@mall99.in.

 

🚚 Shipping Policy – Mall99

We deliver across India with speed and care.

• Dispatch Time: Orders are typically shipped within 2–4 business days.
• Delivery Time: Depending on your location, delivery may take 3–10 business days.
• Shipping Charges: Free shipping on orders above ₹499. A flat rate of ₹49 applies to orders below that.
• Tracking: Once your order is shipped, you’ll receive a tracking link via email or SMS.
• Delays: While we strive for timely delivery, delays may occur due to weather, logistics, or public holidays.

For urgent queries, contact us at support@mall99.in.